TERMS & CONDITIONS

By renting equipment from Luna Silent Disco, a trading name of The Lunatech Group Ltd, you agree to abide by the terms and conditions outlined below.

• Reservations are subject to availability.

• A non-refundable deposit may be required to secure your booking.

• Full payment is due prior to or upon delivery/pickup of the equipment.

• The rental period begins at the agreed-upon time of delivery and ends at the agreed-upon time of pickup.

• Any extension of the rental period must be approved in advance and may be subject to additional charges.

• The equipment must be used solely for its intended purpose, including but not limited to Silent Disco, karaoke, PA system and Cinema use as agreed upon in the rental.

• Any misuse, abuse, or unauthorised modification of the equipment is prohibited.

• The renter is responsible for the proper care and maintenance of the equipment during the rental period.

• In the event of any damage or loss of equipment, the renter agrees to compensate Luna Silent Disco for repair or replacement costs. These costs may be up to the value of the equipment specified within Annex A of this document. Payment for damages must be made within 7 days of receiving an invoice for repair/replacement costs. Failure to do so may result in legal action or debt collection.

• Luna Silent Disco reserves the right to assess the extent of the damage and determine the appropriate repair or replacement costs.

• Luna Silent Disco reserves the right to request a refundable security deposit up to 20% of the booking value, which must be agreed to at the time of booking and paid no later than 14 days prior to the booking date. Any fees for damages will be deducted from any security deposit, and if the damages exceed the security deposit, the renter agrees to pay the remaining balance within the agreed 7 days from the invoice. If no damage or loss occurs, the deposit will be paid within 7 business days after the equipment is returned and inspected.

• The renter shall not attempt to repair the equipment without prior authorisation from Luna Silent Disco, as doing so may result in additional charges and void any warranties or guarantees.

• Delivery and pickup of the equipment will be arranged in advance.

• Renter must be present at the agreed-upon location and time for both delivery and pickup. If the equipment cannot be delivered due to customer/renter absence or the equipment will be returned to Luna Silent Disco and the booking is cancelled. If the customer/renter fails to collect or return the equipment at the agreed upon time, additional rental fees may be charged.

• We use trusted courier services to deliver and collect equipment. Once the package has been dispatched, responsibility for safe and timely delivery lies with the courier. While we will provide tracking details and assist in resolving any issues, we cannot be held liable for loss, delay, or damage caused by the courier. In the rare event of a courier-related issue, we will do our best to support you in finding a quick solution.

• Cancellations made up to 14 days prior to the start of the rental period are eligible for a full refund.

• Cancellations made within 14 days of the rental period are non-refundable.

• Luna Silent Disco is not liable for any injuries, accidents, or damages resulting from the use of the equipment.

• The renter assumes all risks associated with the use of the equipment.

• The renter agrees to indemnify, defend, and hold harmless Luna Silent Disco and any other trading names of The Lunatech Group Ltd and its employees, agents and affiliates from any claims, losses, damages, or liabilities, legal costs or expenses arising from the customer/renters use or misuse of the equipment.

• Any additional terms or conditions agreed upon by both parties shall be documented in writing and incorporated into this agreement.

• If any provision of this agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.